Privacy Policy
Effective Date: January 1, 2025 | Last Updated: January 1, 2025
Information We Collect
We collect information you provide directly to us, such as when you create an account, participate in research studies, or contact us for support. This includes personal identifiers, contact information, demographic data, gaming preferences, and research responses.
We also automatically collect certain information about your device and usage patterns when you access our platform, including IP addresses, browser types, operating systems, and interaction data with our services.
How We Use Your Information
Your information enables us to provide research services, conduct market analysis, and deliver insights to our clients. We use data to recruit suitable participants for studies, analyze gaming community trends, and improve our platform functionality.
We may also use your information to communicate with you about research opportunities, send service updates, and provide customer support when requested.
Information Sharing and Disclosure
We share aggregated, anonymized research findings with our clients while ensuring individual participants cannot be identified. Personal information is never sold to third parties or used for purposes beyond those explicitly consented to.
We may disclose information when required by law, to protect our rights, or in connection with a business transaction such as a merger or acquisition.
Data Security and Protection
We implement industry-standard security measures to protect your information, including encryption, secure servers, and access controls. Our team receives regular training on data protection best practices.
While we strive to protect your information, no method of transmission over the internet is completely secure. We encourage you to take precautions when sharing sensitive information online.
Research Participant Rights
As a research participant, you have the right to access, correct, or delete your personal information. You may withdraw from studies at any time and request that your data be removed from our systems.
You can opt out of future research invitations while maintaining access to our platform services. We respect your choices and will honor your preferences promptly.
Cookie and Tracking Technologies
We use cookies and similar technologies to enhance your experience, analyze usage patterns, and provide personalized content. You can control cookie preferences through your browser settings or our cookie management tool.
Third-party analytics services may also place cookies on your device to help us understand how our platform is used and improve our services accordingly.
International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data during international transfers.
We comply with applicable data protection laws and regulations, including GDPR for European users and CCPA for California residents.
Data Retention Policies
We retain your information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, and resolve disputes. Research data is typically retained for the duration of studies plus additional time for analysis and reporting.
You may request deletion of your account and associated data at any time, subject to legal and contractual obligations.
Children's Privacy Protection
Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children without proper parental consent and verification procedures.
If we become aware that we have collected information from a child without proper consent, we will take steps to delete such information promptly.
Third-Party Services and Links
Our platform may contain links to third-party websites or integrate with external services. We are not responsible for the privacy practices of these third parties and encourage you to review their privacy policies.
Any information you provide to third-party services is governed by their respective privacy policies, not this one.
Gaming Platform Integration
When you connect gaming accounts or platforms to our service, we collect information necessary for research purposes with your explicit consent. This may include gameplay statistics, achievement data, and social interactions.
You maintain control over which gaming platforms you connect and can disconnect them at any time through your account settings.
Marketing and Communications
We may send you promotional emails about research opportunities, platform updates, and industry insights. You can opt out of marketing communications while continuing to receive essential service-related messages.
We respect your communication preferences and provide easy unsubscribe options in all marketing emails.
Policy Updates and Changes
We may update this privacy policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes through email or prominent notices on our platform.
Your continued use of our services after policy updates constitutes acceptance of the revised terms.
Contact Information for Privacy Matters
If you have questions about this privacy policy or our data practices, please contact our privacy team through the contact form on our website or by email.
We are committed to addressing your privacy concerns promptly and transparently.